Accountants-on-site (Pty) Ltd is a B-BBEE verification agency.
We pride ourselves in delivering accurate, timeous and professional B-BBEE verification services demonstrating objective, accurate and credible verification results to our clients.
Our relationship with our clients is based on integrity and professionalism. Accountants-on-site (Pty) Ltd does not supply B-BBEE consultation & verification services to the same measured entity to comply with objectivity and impartiality requirements.
COMPLAINTS & APPEALS POLICY
a) It is our policy to receive a complaint relating to B-BBEE verification services provided by us, from the first period of engagement up to 30 working days from the issuing of a B-BBEE certificate and report. We commit to solving all complaints within 30 working days of receipt thereof.
b) It is our policy to receive an appeal against B-BBEE verification report findings provided by us, within 30 working days from the issuing of a B-BBEE certificate and report. We commit to effectively resolve all appeals within 30 working days of receipt thereof.